The best time to find a worn transport is before it stops a paid transfer. The Fleet Maintenance Plan gives your shop a predictable upkeep schedule for the decks you own and rely on most, and one line item instead of surprise bench time.
The VCR Supply Fleet Maintenance Plan costs $399 per customer-owned deck per year and includes two preventive services, a waived diagnostic fee on enrolled decks, a priority diagnostic queue, 10% off repair labor and a service history for every enrolled deck. Replacement parts, shipping and major repair labor are not included. Volume pricing is available for 5+ decks. Rented decks are maintained under their rental agreement and are not eligible.
Each enrolled deck receives two scheduled preventive services: cleaning, lubrication, tape-path and transport inspection, head cleaning and an alignment check. Routine wear gets a place in your operating plan. Replacement parts are quoted separately.
When an enrolled deck starts behaving differently, it goes to the front of the bench queue and the diagnostic fee is waived. You still approve any repair before work begins.
Plan members receive 10% off repair labor, and volume pricing is available for 5+ decks. The plan is for customer-owned decks; rented decks are already maintained under their rental agreement.
3-month minimum · $250 refundable deposit
Parts and shipping are billed separately. Rented decks are maintained under their rental agreement.
For customer-owned decks. Replacement parts, shipping and major repair labor are not included. Volume pricing available for 5+ decks.
Two preventive services per year, a waived diagnostic fee on enrolled decks, a priority diagnostic queue, 10% off repair labor and a service history kept for every enrolled deck, for $399 per deck per year.
Replacement parts, shipping and major repair labor. Any repair beyond preventive service is quoted after diagnosis and needs your approval before work begins.
No. The plan is for customer-owned decks. Decks on a VCR Supply rental are maintained under their rental agreement and are not billed at repair rates.
We agree two service windows a year around your quiet periods. You ship the deck in, we service it and return it, typically within 10 business days. Shipping is at your cost unless your agreement says otherwise.
Yes. Volume pricing is available for 5+ decks. Tell us the fleet size and formats in your inquiry and we will quote the plan for the whole fleet.
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Share the format, model and workload. We reply within one business day with availability and a sensible starting point.
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